Privacy policy

This policy explains how BuildAura ("we") handles personal data collected through this website. It covers the website only. Data you or your team enter into the BuildAura application is governed by your agreement with us.

What we collect

We collect only what you choose to send us through a form on this site:

• Demo and trial requests: your name, mobile number, company name and type, and optionally your email, city, number of projects, team size, the modules you are interested in and a note.
• Contact messages and product questions: your name, email or mobile number, optionally your company, and your message.

When you send a form, our server also processes your IP address to limit repeated submissions. It is held in memory for a few minutes and is not stored with your request.

How we use it

• To contact you about the demo, trial or question you asked about.
• To set up a trial workspace for your company if you requested one.
• To follow up about BuildAura in connection with your request.

We do not sell your personal data, and we do not use it for advertising.

Consent

By sending a form you consent to us using your details for the purposes above, as permitted under the Digital Personal Data Protection Act, 2023. You can withdraw consent at any time by writing to us; we will then stop contacting you and delete your details unless the law requires us to keep them.

Who else processes it

• Email delivery: each form is delivered to our team by email through our email provider.
• Website hosting: our hosting provider processes requests to this site, including technical logs, to run and secure it.

Cookies

This website does not set cookies for tracking or advertising.

How long we keep it

We keep your details for as long as we need them to respond to your request and follow up on it, and delete them when you ask us to, unless the law requires us to keep them longer.

Your rights

You can ask us for a summary of the personal data we hold about you, ask us to correct or erase it, withdraw your consent, and nominate another person to exercise these rights for you. You can also raise a grievance with us, and if you are not satisfied with our response, with the Data Protection Board of India.

Use the contact form with the subject “Personal data request”, and tell us the name and mobile number or email you used.

Security

The site is served over HTTPS, form submissions are checked on our server before they are sent, and only the people who handle enquiries receive them.

Changes

If we change this policy, we will update it on this page and change the date at the top.